{"id":2,"date":"2025-04-17T11:06:36","date_gmt":"2025-04-17T11:06:36","guid":{"rendered":"https:\/\/wpglozin.com\/fashion\/?page_id=2"},"modified":"2026-08-03T10:34:23","modified_gmt":"2026-08-03T10:34:23","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/nadjane.com\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2\" class=\"elementor elementor-2\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c5912b3 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-parent\" data-id=\"5c5912b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b1d7080 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"5b1d7080\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18d0e7e7 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"18d0e7e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4c6e11 elementor-widget elementor-widget-text-editor\" data-id=\"d4c6e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Bienvenue \u00e0 Nadjane.<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Nous accordons une grande importance \u00e0 la protection de votre vie priv\u00e9e et \u00e0 la satisfaction de nos clients. La pr\u00e9sente politique explique comment nous collectons et utilisons vos donn\u00e9es personnelles, ainsi que les conditions applicables aux retours et aux r\u00e9clamations.<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">En utilisant notre site web ou en passant une commande, vous acceptez les conditions \u00e9nonc\u00e9es ci-dessous.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63275b84 elementor-widget elementor-widget-glozin-heading\" data-id=\"63275b84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h3 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\tI. Politique de confidentialit\u00e9\n\n\t\t\t\t<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d87e25 elementor-widget elementor-widget-glozin-heading\" data-id=\"7d87e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t1. Les informations que nous collectons\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d57b92b elementor-widget elementor-widget-text-editor\" data-id=\"2d57b92b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Lorsque vous visitez notre site web ou passez une commande, nous pouvons collecter les informations suivantes :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre nom complet ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre adresse e-mail ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre num\u00e9ro de t\u00e9l\u00e9phone ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre adresse de livraison et de facturation ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u00e9tails de votre commande ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Informations relatives \u00e0 votre appareil et \u00e0 votre activit\u00e9 de navigation ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre adresse IP ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Donn\u00e9es collect\u00e9es par le biais des cookies.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a17749a elementor-widget elementor-widget-glozin-heading\" data-id=\"5a17749a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t2. Comment nous utilisons vos informations\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2fb364 elementor-widget elementor-widget-text-editor\" data-id=\"b2fb364\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Vos donn\u00e9es personnelles peuvent \u00eatre utilis\u00e9es pour :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Traiter, pr\u00e9parer et livrer vos commandes ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assurer le service client ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vous envoyer des informations et des mises \u00e0 jour concernant votre commande ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Am\u00e9liorer notre site web, nos services et l'exp\u00e9rience client ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pr\u00e9venir les activit\u00e9s frauduleuses, abusives ou non autoris\u00e9es ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respecter nos obligations l\u00e9gales et r\u00e9glementaires.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78e97c96 elementor-widget elementor-widget-glozin-heading\" data-id=\"78e97c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t3. Paiements\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0d9969 elementor-widget elementor-widget-text-editor\" data-id=\"2d0d9969\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Les paiements sur Nadjane peuvent \u00eatre effectu\u00e9s selon les modes de paiement suivants :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">PayPal ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Paiement \u00e0 la livraison, lorsque cette option est disponible.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Nadjane ne stocke pas directement vos informations bancaires ni vos d\u00e9tails de paiement sur ses serveurs. Les paiements effectu\u00e9s via un prestataire de paiement externe sont soumis aux conditions g\u00e9n\u00e9rales et \u00e0 la politique de confidentialit\u00e9 de ce dernier.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b8fd142 elementor-widget elementor-widget-glozin-heading\" data-id=\"5b8fd142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t4. Cookies\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f06f570 elementor-widget elementor-widget-text-editor\" data-id=\"1f06f570\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Notre site Internet peut utiliser des cookies et des technologies similaires afin d'am\u00e9liorer votre exp\u00e9rience de navigation, de m\u00e9moriser certaines pr\u00e9f\u00e9rences et d'analyser le trafic sur le site.<\/span><\/p><p><span style=\"font-weight: 400;\">Vous pouvez \u00e0 tout moment d\u00e9sactiver ou limiter l'utilisation des cookies via les param\u00e8tres de votre navigateur. Toutefois, la d\u00e9sactivation des cookies peut avoir une incidence sur certaines fonctionnalit\u00e9s du site web.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0e9afe elementor-widget elementor-widget-glozin-heading\" data-id=\"6e0e9afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t5. Partage d'informations\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-142e6494 elementor-widget elementor-widget-text-editor\" data-id=\"142e6494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nadjane ne vend ni ne loue vos donn\u00e9es personnelles.<\/span><\/p><p><span style=\"font-weight: 400;\">Toutefois, certaines informations peuvent \u00eatre communiqu\u00e9es \u00e0 des prestataires de services ou \u00e0 des tiers lorsque cela s'av\u00e8re n\u00e9cessaire pour :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Traitement et ex\u00e9cution de votre commande ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exp\u00e9dition et livraison de votre colis ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Traitement de votre paiement ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pr\u00e9vention de la fraude ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Se conformer \u00e0 une obligation l\u00e9gale ou \u00e0 une demande \u00e9manant d'une autorit\u00e9 comp\u00e9tente.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Seules les informations n\u00e9cessaires \u00e0 la fourniture de ces services seront communiqu\u00e9es.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64eb6ae2 elementor-widget elementor-widget-glozin-heading\" data-id=\"64eb6ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t6. Protection des donn\u00e9es\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e192143 elementor-widget elementor-widget-text-editor\" data-id=\"1e192143\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nous prenons des mesures de s\u00e9curit\u00e9 raisonnables pour prot\u00e9ger vos donn\u00e9es personnelles contre tout acc\u00e8s non autoris\u00e9, toute perte, toute utilisation abusive, toute alt\u00e9ration ou toute divulgation.<\/span><\/p><p><span style=\"font-weight: 400;\">Cependant, aucune m\u00e9thode de transmission ou de stockage de donn\u00e9es en ligne ne peut garantir une s\u00e9curit\u00e9 absolue.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d77215 elementor-widget elementor-widget-glozin-heading\" data-id=\"70d77215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t7. Vos droits\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b848d8 elementor-widget elementor-widget-text-editor\" data-id=\"56b848d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Vous pouvez demander l'acc\u00e8s \u00e0 vos donn\u00e9es personnelles, ainsi que leur rectification, leur mise \u00e0 jour ou leur suppression, sous r\u00e9serve des obligations l\u00e9gales applicables en mati\u00e8re de conservation des donn\u00e9es.<\/span><\/p><p><span style=\"font-weight: 400;\">Pour exercer vos droits, vous pouvez nous contacter directement en utilisant les coordonn\u00e9es indiqu\u00e9es \u00e0 la fin de la pr\u00e9sente politique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2c4a42 elementor-widget elementor-widget-glozin-heading\" data-id=\"3f2c4a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t8. Clients et visiteurs internationaux\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ee7414 elementor-widget elementor-widget-text-editor\" data-id=\"9ee7414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Bien que Nadjane exerce principalement ses activit\u00e9s au Maroc, notre site web peut \u00eatre consult\u00e9 et utilis\u00e9 depuis d'autres pays.<\/span><\/p><p><span style=\"font-weight: 400;\">En utilisant notre site web ou en nous communiquant vos donn\u00e9es personnelles, vous acceptez que ces donn\u00e9es puissent \u00eatre trait\u00e9es au Maroc conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2769d2d elementor-widget elementor-widget-glozin-heading\" data-id=\"2769d2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t9. Modifications apport\u00e9es \u00e0 la politique de confidentialit\u00e9\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cfb6c6 elementor-widget elementor-widget-text-editor\" data-id=\"9cfb6c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nadjane se r\u00e9serve le droit de mettre \u00e0 jour ou de modifier la pr\u00e9sente politique de confidentialit\u00e9 \u00e0 tout moment.<\/span><\/p><p><span style=\"font-weight: 400;\">Toute modification entrera en vigueur d\u00e8s sa publication sur le site web. Nous vous invitons \u00e0 consulter r\u00e9guli\u00e8rement cette page pour vous tenir inform\u00e9 des mises \u00e0 jour \u00e9ventuelles.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0cf5a0 elementor-widget elementor-widget-glozin-heading\" data-id=\"c0cf5a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h3 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\tII. Politique en mati\u00e8re de retours et de r\u00e9clamations\n\t\t\t\t<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3bb6d elementor-widget elementor-widget-text-editor\" data-id=\"3f3bb6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Chez Nadjane, nous apportons le plus grand soin \u00e0 la cr\u00e9ation, au contr\u00f4le qualit\u00e9 et \u00e0 l'exp\u00e9dition de chacune de nos pi\u00e8ces.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a1b4fb elementor-widget elementor-widget-glozin-heading\" data-id=\"1a1b4fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t1. Conditions d'acceptation des retours\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d349400 elementor-widget elementor-widget-text-editor\" data-id=\"d349400\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Les retours ne sont accept\u00e9s que lorsqu'un d\u00e9faut de fabrication av\u00e9r\u00e9 est constat\u00e9 sur l'article re\u00e7u, notamment :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Un d\u00e9faut de confection, tel qu\u2019une couture d\u00e9fait, des points mal r\u00e9alis\u00e9s ou une usure anormale, visible d\u00e8s le d\u00e9ballage ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Un d\u00e9faut de coupe ou de fabrication, tel qu'une asym\u00e9trie involontaire, une erreur de patronnage ou une erreur dans la taille produite.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Aucun retour ne sera accept\u00e9 pour cause de pr\u00e9f\u00e9rence personnelle, de changement d'avis ou d'erreur d'\u00e9valuation de la taille, \u00e0 condition que la taille de l'article re\u00e7u corresponde \u00e0 la taille command\u00e9e et aux mensurations fournies ou indiqu\u00e9es au moment de la commande.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a690e0e elementor-widget elementor-widget-glozin-heading\" data-id=\"a690e0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t2. D\u00e9lais de d\u00e9p\u00f4t des r\u00e9clamations\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28587ed elementor-widget elementor-widget-text-editor\" data-id=\"28587ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Pour pouvoir b\u00e9n\u00e9ficier d'un \u00e9change ou d'un avoir, toutes les r\u00e9clamations doivent \u00eatre d\u00e9pos\u00e9es dans les d\u00e9lais suivants :<\/span><\/p><ul style=\"margin-top: 0; margin-bottom: 0; padding-inline-start: 48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\" aria-level=\"1\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\" role=\"presentation\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Pour les livraisons au Maroc : dans un d\u00e9lai maximal de 30 heures \u00e0 compter de l'exp\u00e9dition du colis. Ce d\u00e9lai comprend le d\u00e9lai de livraison moyen de 24 heures ainsi que six heures suppl\u00e9mentaires permettant au client de v\u00e9rifier l'article re\u00e7u ;<\/span><\/p><\/li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\" aria-level=\"1\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\" role=\"presentation\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Pour les livraisons hors du Maroc : dans un d\u00e9lai maximum de six heures \u00e0 compter de la r\u00e9ception du colis.<\/span><\/p><\/li><\/ul><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Les d\u00e9lais d'exp\u00e9dition et de livraison enregistr\u00e9s par le transporteur feront foi.<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Toute r\u00e9clamation d\u00e9pos\u00e9e apr\u00e8s l'expiration de ces d\u00e9lais ne sera pas prise en compte.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbeef99 elementor-widget elementor-widget-glozin-heading\" data-id=\"bbeef99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t3. Proc\u00e9dure de r\u00e9clamation\n\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35d1e54 elementor-widget elementor-widget-text-editor\" data-id=\"35d1e54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Toutes les r\u00e9clamations doivent \u00eatre transmises via WhatsApp et doivent comporter les \u00e9l\u00e9ments suivants :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Le num\u00e9ro de commande ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Une explication d\u00e9taill\u00e9e du d\u00e9faut constat\u00e9 ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Des photos ou des vid\u00e9os nettes montrant clairement le d\u00e9faut de couture, de coupe ou de fabrication.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Nadjane se r\u00e9serve le droit d'examiner les informations fournies afin de v\u00e9rifier la nature et l'existence du d\u00e9faut signal\u00e9.<\/span><\/p><p><span style=\"font-weight: 400;\">Le fait de d\u00e9poser une r\u00e9clamation n'implique pas automatiquement l'acceptation du retour. Le client doit attendre la confirmation et l'autorisation pr\u00e9alable de Nadjane avant de renvoyer l'article.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f775812 elementor-widget elementor-widget-glozin-heading\" data-id=\"f775812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t4. \u00c9tat de l'article retourn\u00e9\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c85431c elementor-widget elementor-widget-text-editor\" data-id=\"c85431c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Lorsqu'un retour est autoris\u00e9 par Nadjane, l'article doit \u00eatre renvoy\u00e9 :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Non port\u00e9, non lav\u00e9, sans parfum et dans son \u00e9tat d'origine ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avec ses \u00e9tiquettes et ses accessoires d'origine ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Soigneusement pli\u00e9 ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dans son emballage d'origine ou dans un emballage adapt\u00e9 permettant de le prot\u00e9ger pendant le transport.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Tout article retourn\u00e9 pr\u00e9sentant des plis excessifs, des dommages, des taches, des traces d'usure, ayant \u00e9t\u00e9 lav\u00e9, impr\u00e9gn\u00e9 d'une odeur, modifi\u00e9 ou ne se trouvant plus dans son \u00e9tat d'origine pourra \u00eatre refus\u00e9.<\/span><\/p><p><span style=\"font-weight: 400;\">Aucun article ne peut \u00eatre retourn\u00e9 sans l'autorisation pr\u00e9alable de Nadjane.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0801f elementor-widget elementor-widget-glozin-heading\" data-id=\"4f0801f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h5 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t5. Proposition de r\u00e9solution\n\n\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc752d6 elementor-widget elementor-widget-text-editor\" data-id=\"cc752d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Lorsqu'un d\u00e9faut de fabrication est confirm\u00e9 et que toutes les conditions \u00e9nonc\u00e9es dans la pr\u00e9sente politique sont remplies, Nadjane peut proposer l'une des solutions suivantes, en fonction des circonstances et de la disponibilit\u00e9 de l'article :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Un \u00e9change ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cr\u00e9dit d'achat valable chez Nadjane.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Aucun remboursement ne sera accord\u00e9, sauf si la l\u00e9gislation en vigueur en dispose autrement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecb2509 elementor-widget elementor-widget-glozin-heading\" data-id=\"ecb2509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h3 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\tIII. Contact\n\t\t\t\t<\/h3>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79b4144 elementor-widget elementor-widget-text-editor\" data-id=\"79b4144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Pour toute question concernant la pr\u00e9sente Politique de confidentialit\u00e9 ou pour toute demande relative \u00e0 une commande, vous pouvez nous contacter aux coordonn\u00e9es suivantes :<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-609229a elementor-widget elementor-widget-text-editor\" data-id=\"609229a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\"><strong>Adresse \u00e9lectronique<\/strong>: contact@nadjane.com<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Site web<\/strong>:<\/span><a href=\"https:\/\/nadjane.com\/fr\/\"> <span style=\"font-weight: 400;\">https:\/\/nadjane.com<\/span><\/a><\/li><li><span style=\"font-weight: 400;\"><strong>R\u00e9clamations concernant des articles<\/strong>: via WhatsApp<\/span><a href=\"https:\/\/nadjane.com\/fr\/\"><span style=\"font-weight: 400;\"><br \/><\/span><\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f1f66a2 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"7f1f66a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Welcome to Nadjane. We attach great importance to protecting your privacy and ensuring customer satisfaction. This policy explains how we collect and use your personal information, as well as the conditions applicable to returns and complaints. By using our website or placing an order, you agree to the terms set out below. I. Privacy Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":13,"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":1001002,"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/pages\/2\/revisions\/1001002"}],"wp:attachment":[{"href":"https:\/\/nadjane.com\/fr\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}